Return Policy

At Save MMAX Online, we understand that sometimes a product may not meet your expectations or needs. That's why we have a comprehensive return policy in place to ensure your satisfaction.

Our return policy allows you to return eligible products within 30 days of purchase. To be eligible for a return, the product must be in its original condition, unused, and in the same packaging as when you received it.

Here are the steps to follow for a successful return:

  1. Contact our customer service team within 30 days of receiving your product to initiate the return process. You can reach us by phone or email, and our friendly representatives will guide you through the process.
  2. Provide your order details and reason for the return. This information will help us process your return more efficiently.
  3. Once your return request is approved, we will provide you with a return shipping label. Please ensure that the product is securely packaged and affix the label to the package.
  4. Ship the product back to us using a reliable shipping method. We recommend using a trackable shipping service to ensure the safe delivery of your return.
  5. Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria. If everything checks out, we will process your refund.
  6. Your refund will be issued to the original payment method used for the purchase. Please note that it may take a few business days for the refund to reflect in your account, depending on your bank or credit card provider.

It's important to note that certain products may be subject to specific return conditions. For example, electronic devices may require a restocking fee or have a limited return window. Please refer to the product listing or contact our customer service team for more information on specific product return policies.

If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement or refund, depending on the availability of the product.

For hygienic reasons, certain products such as personal care items or intimate apparel are non-returnable. Please check the product description or contact our customer service team if you have any questions regarding the return eligibility of a specific product.

At Save MMAX Online, we strive to provide you with the best shopping experience possible. If you have any further questions or concerns about our return policy, please don't hesitate to reach out to our customer service team. We are here to assist you.